| 31 |
Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |
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| 32 |
Provide an effective method you have used to keep directory information up-to-date. |
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| 33 |
Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |
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| 34 |
What is the state of your records of calls and related charges? Name one thing you would like to improve. |
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| 35 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 36 |
Name a time when your creativity or alternative thinking solved a problem in your workplace. |
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| 37 |
Share an effective approach to working with a large amount of information/data. How has your approach affected your company? |
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| 38 |
Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |
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| 39 |
Tell me how you organize, plan, and prioritize your work. |
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| 40 |
Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |
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| 41 |
Share an experience in which your willingness to lead or offer an opinion helped your company. |
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| 42 |
Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |
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| 43 |
Describe a time when you successfully provided personal assistance to a coworker or patron. |
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| 44 |
Would you consider analyzing data or information a strength? How so? |
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| 45 |
In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.) |
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