| 16 |
Provide an experience in which you assisted a customer with a special billing request. |
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| 17 |
Provide an experience in which you monitored an automated system for placing collect calls and assisted callers with difficulties. |
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| 18 |
Share your experience calculating charges for services, e.g. long-distance connections. |
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| 19 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 20 |
Share your experience performing clerical duties. |
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| 21 |
Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |
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| 22 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 23 |
Provide an experience in which you provided relay service for a hearing-impaired user. |
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| 24 |
Share an experience in which you offered special assistance to a person unable to dial or a person in an emergency situation. |
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| 25 |
Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |
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| 26 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 27 |
Provide an example of when you were persistent in the face of obstacles. |
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| 28 |
What are some long-range objectives that you developed in your last job? What did you do to achieve them? |
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| 29 |
Share an experience in which you effectively promoted a company product, service, or savings plan. |
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| 30 |
Describe your experience operating paging systems or other systems of bells or buzzers to notify recipients of incoming calls. |
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