| 16 | What is the state of your records? What is something you would like to improve upon in your recordkeeping? |  | 
																
									| 17 | Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |  | 
																
									| 18 | Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |  | 
																	
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									| 19 | Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |  | 
																
									| 20 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 21 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																
									| 22 | Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |  | 
																
									| 23 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  | 
																
									| 24 | What is the state of your records of staff members (e.g. whereabouts or availability)? What is something you would like to improve? |  | 
																
									| 25 | Share an experience in which you analyzed data and effectively determined an answer to a question from a customer or member of the public. |  | 
																	
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									| 26 | Share an experience in which you successfully processed and prepared documents (e.g. memos or travel vouchers). |  | 
																
									| 27 | Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |  | 
																
									| 28 | Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |  | 
																
									| 29 | Provide an example of when you were persistent in the face of obstacles. |  | 
																
									| 30 | Provide an experience in which you calculated and quoted rates for products or services. |  |