Order Clerk Interview Questions

There are 2 different sets of questions for this title
1 Share an experience you had in dealing with a difficult person and how you handled the situation.
2 Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome?
3 Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
4 Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.)
5 Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact?
6 Please share an experience in which you presented to a group. What was the situation and how did it go?
7 Provide an example when your ethics were tested.
8 Share an experience in which your attention to detail and thoroughness had an impact on your last company.
9 Provide an example of when you were persistent in the face of obstacles.
10 Share an experience in which you prepared invoices, shipping documents, and/or contracts.
11 How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.)
12 Provide an experience in which you resolved a difficult customer complaint.
13 Name a time when your patience was tested. How did you keep your emotions in check?
14 Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.)
15 Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task.