| 16 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  | 
																
									| 17 | Describe a time when you customized an insurance program to suit an individual. |  | 
																
									| 18 | Provide an experience in which your ability to actively find ways to help people improved your company or your own work ethic. |  | 
																	
										|  | 
															
									| 19 | Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior. |  | 
																
									| 20 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 21 | Provide an example of when you were persistent in the face of obstacles. |  | 
																
									| 22 | Provide an experience in which you effectively explained the features, advantages, and disadvantages of various policies. How did you promote the sale of insurance plans? |  | 
																
									| 23 | In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility? |  | 
																
									| 24 | Name a time when your patience was tested. How did you keep your emotions in check? |  | 
																
									| 25 | What are some long-range objectives that you developed in your last job? What did you do to achieve them? |  | 
																	
										|  | 
															
									| 26 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 27 | Provide an experience in which you inspected properties to determine if they were good insurance risks. |  | 
																
									| 28 | Share an experience in which you calculated premiums and established payment methods. |  | 
																
									| 29 | Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |  | 
																
									| 30 | Share an experience in which you successfully performed administrative tasks. |  |