| 1 |
What is the key to success when communicating with the public. |
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| 2 |
How do stay up to date in order to maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information? |
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| 3 |
Describe methods you have found effective to collect taxes from individuals or businesses according to prescribed laws and regulations. |
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| 4 |
Name an example when you conferred with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. |
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| 5 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 6 |
Tell me how you organize, plan, and prioritize your work. |
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| 7 |
Would you consider analyzing data or information a strength? How so? |
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| 8 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 9 |
Provide an example of a time when you were able to demonstrate excellent listening skills. What was the situation and outcome? |
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| 10 |
Provide an example when your ethics were tested. |
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| 11 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 12 |
Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |
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| 13 |
Share an experience in which your attention to detail and thoroughness had an impact on your last company. |
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| 14 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 15 |
What have you found to be the best way to maintain records for each case, including contacts, telephone numbers, and actions taken? |
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