| 1 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 2 |
What is the state of your records of patient information? Name one thing you would like to improve. |
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| 3 |
Describe a time when you successfully provided personal assistance to a coworker or patron. |
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| 4 |
Share an experience you had in dealing with a difficult person and how you handled the situation. |
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| 5 |
Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |
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| 6 |
Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |
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| 7 |
Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |
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| 8 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 9 |
Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem. |
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| 10 |
Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |
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| 11 |
Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |
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| 12 |
Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |
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| 13 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 14 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 15 |
How do you stay fit in order to perform physical activities that are required in the workplace? |
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