| 31 | Provide an effective method you have used to maintain a knowledge of community services and resources. Share an experience. |  | 
																
									| 32 | Share an experience in which your willingness to lead or offer an opinion helped your company. |  | 
																
									| 33 | Share an experience in which you helped resolve a difficult customer complaint. |  | 
																	
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									| 34 | Describe a time when you successfully persuaded another person to change his/her way of thinking or behavior. |  | 
																
									| 35 | Provide an effective method you have used to explain policies, procedures, and services to patients. How has your medical and administrative knowledge helped you in this? |  | 
																
									| 36 | Would you consider analyzing data or information a strength? How so? |  | 
																
									| 37 | Name a time when your creativity or alternative thinking solved a problem in your workplace. |  | 
																
									| 38 | Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills? |  | 
																
									| 39 | In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.) |  | 
																
									| 40 | How would you rate your writing skills?  (Ask for an example that demonstrates great writing skills.) |  | 
																	
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									| 41 | Describe an experience in which you effectively provided consultation or training to volunteers or staff. |  | 
																
									| 42 | Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |  | 
																
									| 43 | Share an experience in which your understanding of a current or upcoming problem helped your company to respond to the problem. |  | 
																
									| 44 | How do you stay current on literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field? |  | 
																
									| 45 | Share an experience in which you successfully coordinated with others. How about a coordination effort that was not as successful? |  |