| 16 | Provide an experience in which your communication skills helped you to be effective in your work. |  | 
																
									| 17 | Please share an experience in which you presented to a group. What was the situation and how did it go? |  | 
																
									| 18 | Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |  | 
																	
										|  | 
															
									| 19 | Describe your experience processing and preparing documents. |  | 
																
									| 20 | Share an experience in which you effectively compiled, copied, sorted, and/or filed records of office and other activities. What methods made you successful? |  | 
																
									| 21 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 22 | Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |  | 
																
									| 23 | Share an effective approach to working with a large amount of information/data. How has your approach affected your company? |  | 
																
									| 24 | Share an experience in which you effectively typed, formatted, proofread, and edited documents. |  | 
																
									| 25 | Share an experience in which you monitored and directed the work of lower-level clerks. What made you an effective supervisor? |  | 
																	
										|  | 
															
									| 26 | Provide your experience completing work schedules, managing calendars, and arranging appointments. What methods have made you effective? |  | 
																
									| 27 | Share an experience when you applied new technology or information in your job. How did it help your company? |  | 
																
									| 28 | Provide an experience in which you inventoried and ordered materials, supplies, and services. |  | 
																
									| 29 | Name a time when your creativity or alternative thinking solved a problem in your workplace. |  | 
																
									| 30 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  |