| 16 | Share an experience in which you effectively applied insurance rating systems. |  | 
																
									| 17 | Provide a time when you dealt calmly and effectively with a high-stress situation. |  | 
																
									| 18 | Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |  | 
																	
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									| 19 | Name a time when your patience was tested. How did you keep your emotions in check? |  | 
																
									| 20 | Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment? |  | 
																
									| 21 | Share an example of when you established and accomplished a goal that was personally challenging. What helped you succeed? |  | 
																
									| 22 | Tell me about a time when you developed your own way of doing things or were self-motivated to finish an important task. |  | 
																
									| 23 | Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.) |  | 
																
									| 24 | Provide an example of when you were persistent in the face of obstacles. |  | 
																
									| 25 | Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant? |  | 
																	
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									| 26 | Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.) |  | 
																
									| 27 | Name a time when you identified strengths and weaknesses of alternative solutions to problems. What was the impact? |  | 
																
									| 28 | Share an experience in which your willingness to lead or offer an opinion helped your company. |  | 
																
									| 29 | How would you rate your writing skills?  (Ask for an example that demonstrates great writing skills.) |  | 
																
									| 30 | Provide an example when you were able to prevent a problem because you foresaw the reaction of another person. |  |