| 16 |
Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.) |
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| 17 |
Share an effective method you have used to investigate and estimate property damage. |
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| 18 |
Provide a time when you dealt calmly and effectively with a high-stress situation. |
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| 19 |
How would you rate your writing skills? (Ask for an example that demonstrates great writing skills.) |
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| 20 |
Describe an effective method you use to determine claim settlement, denial, or review. Provide an experience. |
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| 21 |
Provide an example when your ethics were tested. |
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| 22 |
How do you accurately determine the extent of liability? |
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| 23 |
Name a time when your patience was tested. How did you keep your emotions in check? |
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| 24 |
How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.) |
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| 25 |
Share a time when you willingly took on additional responsibilities or challenges. How did you successfully meet all of the demands of these responsibilities? (Make sure the candidate is a self-starter and can demonstrate some initiative.) |
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| 26 |
Tell me about a claim you negotiated which you were happy with. How about one you were not happy with? |
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| 27 |
Share an experience in which your ability to consider the costs or benefits of a potential action helped you choose the most appropriate action. |
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| 28 |
Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.) |
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| 29 |
What factors do you consider or what methods do you use when analyzing investigation information? |
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| 30 |
Tell me about the last time you monitored or reviewed information and detected a problem. How did you respond? |
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