| 16 | Tell me about a contract which you successfully negotiated for prearranged funeral services. |  | 
																
									| 17 | Describe your experience conducting market research and analyzing industry trends. |  | 
																
									| 18 | Share an experience in which you attendance or presentation at a community event helped you to effectively promote funeral home services. |  | 
																	
										|  | 
															
									| 19 | Share an experience in which you effectively counseled and comforted a family member or friend of a deceased person. |  | 
																
									| 20 | Tell me how you direct or monitor administrative, support, repair, or maintenance services for funeral homes. |  | 
																
									| 21 | Provide an experience in which you effectively set financial goals and monitored progress. |  | 
																
									| 22 | What is the state of your records? What is one thing you would like to improve? |  |