Different Interview Questions for the Same Title: Patient Services Representative
Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
Interviewers
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Medical Secretaries
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.